Online Bill Pay

Visit https://payments.bankofamerica.com/otp/StartAction.do?fslhc to pay your bill online.

Please note: You will be leaving our site and entering a secure site hosted by Bank of America

To discuss Prompt Pay Discount, please call one of the following phone numbers before proceeding
(315) 624-5170
(315) 624-5397
(315) 624-6310

Uncompensated Care Program

Faxton-St. Luke’s Healthcare complies with Regulation 312-D of the HCFA manual and provides an Uncompensated Care Program for those individuals who cannot pay for needed healthcare services.

View our detailed information about this program >

Uninsured and Underinsured

Click here for a Guide for Patients Who are Uninsured or Underinsured

Contact Us

Received a bill in error? Want to find out what the due date on your bill is? Questions regarding insurance payments on your bill?

Please call (315) 624-5170, (315) 624-5397 or (315) 624-6310 for customer service or to pay your bill over the phone or discuss the Prompt Pay Option.

We are happy to help answer any of your billing questions or concerns. Our office is open 8am to 5pm, Monday through Friday.

You may also email us at finance@mvnhealth.com.